Once your order has been processed, our team will be allocating stock from one of warehouse. We are not able to store all 23,000 rugs in our distribution warehouse so may need to arrange for transfers from one of our storage locations. 


As soon as the rug is ready in our distribution warehouse, the order will be allocated to our packing department and allocated to the next courier collection. 


When the courier has collected you will receive an email to confirm dispatch and provide the courier information for your delivery.